The Appeal Package

For Sellers Suspended on Amazon
$299
$79

Tried & Tested Amazon POA Templates | Suspended on Amazon? Appeal Now!

43 Amazon Appeal Letter / POA Templates
3 Escalation Letters / Amazon POA Templates
How To Appeal Amazon Related Accounts Guidebook
Invoice Requirements Guide For Amazon Sellers
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* No affiliation with Amazon. We accept no liability for use of these letters.
The Amazon POA suspended Package
Suspended On Amazon?

Ready to be reinstated?

You’ve probably experienced, or at least heard, some of the horror stories of being suspended on Amazon. Don't go into this alone! 43 appeal templates to make you an overnight expert.

amazon seller

You only have 3 chances

Many suspensions can only be appealed up to 3 times before Amazon stop replying. Give it your best using appeal templates to help bring ideas and structure to your POAs.
Suspended on Amazon
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Writing your appeal letter? Get support now! Don't wait for an expensive company to reply or spend ages lost in Amazon's policies - take control, get a template and build your plan right now.

You can download The Appeal Package immediately after purchase.
Using POA template example
Metrics

Why are sellers suspended by Amazon?

21%
Related Account
16%
Inauthentic Items
11%
Interlectual Property
28%
Order Defect Rate
12%
Late Dispatch Rate
7%
Product Quality Issues
*based on our 2018 survey of 300 sellers,
Everything.

What's Included?

43 Appeal Templates

A template for nearly every situation! There's a lot of different issues you could be facing, our plan of actions cover all the common issues faced by sellers! See below for details.
“It's exactly what I needed”
Andy O, TECH ONLINE

Related Account Advice

Related accounts is one of the most common issues sellers face. You can only have 1 account, unless you get permission from Amazon. Our 8 page guidebook explains how to appeal an error and what to do if you're suspended with no way out.
Don't open more than 1 selling account per country.

Invoice Guidelines

Amazon often request invoices with a plan of action. This document gives guidelines for what your invoices should include to be accepted by Amazon. Share these with your suppliers to ensure you can be reinstated.
Even legitimate invoices are not accepted by Amazon unless they meet these requirements...
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Ready to sell again?

The Appeal Package
$79
One-Off Charge
43 Appeal Letter / POA Templates
3 Escalation Letters / POA Templates
How To Appeal Related Accounts Guidebook
Invoice Requirements Guide
Instant Download
Buy now
Just Updated
What's Included?

43 Appeal Templates

Banned Products
POA for selling prohibited or banned products on the Amazon marketplace.
Blocked ASIN
Basic format for appealing blocked ASIN, looking at the 6 areas of investigation suggested by Amazon.
Buyers Receiving Different Items
Customer complaints due to receiving item different to what they ordered. Good for ODR suspension.
Certified Referbished
An exclusive program Amazon offer. For sellers where they have RQS below target.
Condition - Damaged
Customer has received a damaged item and complained. Good for ODR suspension.
Copyright Infringement - Print on Demand
Product has infringed on copyright and you received a violation complaint. Written for print on demand sellers.
Counterfeit - Listing Error
Selling a product on a branded listing that is not the brand of your product. This is a counterfeit issue.
Creating Duplicate ASINs
Violating Amaozn's ASIN Creation Policy by creating duplicate ASINS. Also for Variation or Detail Page Abuse.
Customer Service Issues
Customer service issues, such as slow replies, returns not accepted. Good for high ODR issues
Defective Item Complaints
Customer received a defective item. Plan for locating and removing defective items from stock.
Detail Page Abuse
Failure to comply with product detail page guidelines, such as white background images.
Detail Page Issues
Failure to comply with product detail page guidelines, such as white background images.
Different Items Received
Receiving A-Z claims due to customers receiving the incorrect item. Plan includes stock checks.
Expired Items
Customers received an expired item. Or FBA staff located an item in FBA with less than 3 months until expiry (policy violation)
False IP Infringement
IP Violation has been issued in error. You have not infringed the IP of the rights owner.
Forged Invoices
Amazon suspects your invoices have been manipulated or forged, but your invoices are genuine, as you received from your supplier.
Forged Invoices 2
Amazon suspects your invoices have been manipulated or forged, but your invoices are genuine, as you received from your supplier.
Image Policy Violations
Violated the image policy for having nudity in product images.
Inauthentic - Voice of Customer
Inauthentic items complaint / violation. Using the voice of the customer to identify issues.
Inauthentic - I have invoices
Inauthentic items complaint / violation and you have authentic items with invoices to evidence this.
Inauthentic - Damaged
Inauthentic items complaint / violation. Item is authentic but was damaged causing the customer to think it is inauthentic.
Inauthentic - Sourcing Issues
Inauthentic items complaint / violation. Item is inauthentic, you will improve your product sourcing to rectify the issue.
Inauthentic - General
Inauthentic items complaint / violation.
Inauthentic - Damaged 2
Inauthentic items complaint / violation. Item is authentic but was damaged causing the customer to think it is inauthentic.
Inauthentic - General 2
Inauthentic items complaint / violation.
Inauthentic - Inactive ASINs
Inauthentic items complaint / violation but ASINs were inactive when you received the complaint and you have not sold any items.
IP Violation - Dropshipping
Intellectual Property complaint / violation for drop shippers.
IP Violation - Remove ASINs
Intellectual Property complaint / violation. Remove ASINs and admit to the error.
IP Violation - Admit Error
Intellectual Property complaint / violation. Remove ASINs and admit to the error.
IP Violation - Complaint Withdrawn
Intellectual Property complaint / violation. The rights owner has removed the complaint.
Late Shipment - Stock Out
Orders have been dispatched late due to being out of stock of the item.
Late Shipment - Stock Out 2
Orders have been dispatched late due to being out of stock of the item.
Late Shipment
Orders have been sent late or delayed.
Letter To Rights Owners
Letter to rights owner asking them to withdraw an intellectual property complaint by contacting Amazon.
Manipulating Reviews
Amazon suspects you have manipulated reviews or incentivised reviews.
Missing Item Complaint
Customer has not received their order. Good for Order Defect Rate suspension.
Misuse ASIN Variations
You have violated policy by misusing the ASIN variation function, like listing non-genuine variations.
Non-Receipt Complaints
Customer has not received their order. Good for Order Defect Rate suspension.
Not As Advertised Complaints
Customer has received an item different to what they ordered. Good for Order Defect Rate suspension.
Related Account
Your account is related to another account that is not allowed to sell on Amazon.
Used Item Sold As New
Customer received an item that was not in a new condition as offered on Amazon.
Wrong Item Received
The customer has not received the item they ordered. Good for ODR suspension.

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Other sellers are using our letters and love them!
“The appeals supplied were very different to what I was going to write. All it took was one letter to get back selling.”
Andy
“We were able to get reinstated within 48hours of submitting our POA. Highly recommended”
Amit Patel
“Relly appreciate the service you guys provided. I have my account back! Thank you.”
Frank
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